IT professional with 30 years of IT Technical Support and IT Sourcing team lead. Expert practitioner specializes in innovative techniques and leading practices to deliver operational excellence and continuous improvement. ERP, Asset Management. Wide-ranging experience including high IT availability, vendor management, technical support, negotiation and contractual terms, supply chain, cost reductions and led cross functional teams. Procurement process included data center outsourcing and complete replacement of maintenance provider. Manage enterprise-wide Cloud practice user-group. Experience includes web analytics, IT hardware and software procurement and installation, source selection, maintenance renewals, cost avoidance targets over $10M annually, supplier performance management, and wide-ranging IT service procurement. RFPs, statements of work, safety, PCI, security, SOX, Labor Unions, offshoring, all kinds of other compliance requirements. Annual spend management over $50M. Assesses vendor performance. Significant experience with government FAR process.